As an account manager, it means helping our wonderful customers, providing a variety of services for them; such as sending fantastic offers on the best stock, arranging purchase orders, managing quotation requests, as well as providing help and information to aid with the varying types of business model customers have. It is also very important to me that I provide these services with a positive and personable attitude. Service with a smile is key for me!
I previously worked in Sales, as well as Customer Service /Administration before going to university to study Journalism and Advertising. Once out of university, an opportunity arose here and I never looked back! My previous roles and my degree have given me key skills that I use in this role on a daily basis.
I love taking a very proactive, hands on approach with our customers, in understanding the individual needs of different businesses, and tailoring services and offers to suit. I find it an exceptionally rewarding and highly interesting part of my role, which I get real pleasure from. I also enjoy the different personalities I get to deal with on a daily basis, which is another fantastic aspect of being an account manager. Here at H&B we also have an excellent (and hilarious!) team, which makes working here an absolute pleasure.
Having a keen eye for comic collectables, singing and playing the piano.