H&B Supplies Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with the changes. This policy is effective from 1st January 2018.
Information We Collect
We gather the following information about you as a user of this website:
1. If you register an interest in this site you will be asked to provide information about you or your company in order to form a trading relationship with H&B Supplies Ltd. We use this information to fulfil our obligation to you as a customer and to improve our service to you.
2. If you simply visit our website or register/trade with us through our site we automatically collect the IP address used for access.
We keep a record of all electronic communication with customers to improve our customer service and trading relationship.
From time to time we receive information about you from other companies such as named credit references and credit agencies. This information is used to form a good trading relationship and account management.
Information that you provide to us or that we obtain from you will be used for assessment purposes (e.g. credit checking, customer analysis) to ensure the safe running of our trading relationship.
We may contact you by email or telephone about products and services that we deem of interest to you related to H&B Supplies Ltd. but not linked to other third parties.
Information We Send You
We regularly send registered customers offers through email to keep them informed of current products. Customers are given the opportunity to unsubscribe from receiving such correspondence. As a user of our site you are not permitted to unsubscribe from emails that are related to service announcements or for financial obligations relating to an account.
Sharing Of Information
We will only disclose personal information when it is deemed necessary to fulfil our obligation to you as a customer and user of this site with the understanding that it is all kept confidential. We will never sell any personal information.
It may be necessary to pass on information to credit agencies or collection agencies for the appropriate management of your account but only the appropriate amount of information will be disclosed.
Employees of H&B Supplies Ltd. will be given access to information deemed necessary to fulfil their role to you the customer for as long as the trading partnership exists.
In the event that H&B Supplies Ltd were to merge, be acquired by another company or to sell a portion of its assets, personal information will be part of the assets transferred.
Our website uses single session cookies which are automatically destroyed when your browser is closed. The cookies used are necessary for the website to show relevant information e.g. logging into your account, items in your order form.
Protection Of Information
Employees are only permitted to access the minimum amount of information required to fulfil their role. The servers that store sensitive, personal data are in a locked environment with restricted physical access. Data is sent offsite for back up purposes through a secure connection.
Links To Other Websites
Our site may from time to time, contain links to other websites of interest. Once you have used these links to leave our site you should note that we do not have any control over the other websites or their privacy policies. We can not be responsible for the protection and privacy of any data or information that you pass to these sites. You should read the privacy statement applicable to the sites in question.
You may request details of personal information we hold under the Data Protection Act 1998. If you would like a copy of this information please write to us.
If you have previously agreed to us using your personal information for marketing purposes you may change your mind at any point by writing to us.
If you need to make a change to your personal information please get in touch.