Suppliers of fine fragrance and prestige skincare

Phone +44(0)2920 363693


Lauren Carter

Lauren Carter

Key Accounts Administrator

Balenciaga - Florabotanica

What does your job title mean?

My job role is to administrate orders for our biggest customers. This means I take on a range of tasks including taking orders, invoicing, arranging deliveries, handling enquiries, booking deliveries and ensuring orders are processed for despatch on time.

What has been your path in to the industry?

I worked in a jewellery shop whilst I was in university, and for a few years after graduating, as a sales associate. I then moved to a start-up software company where I handled purchasing and customer services. My career so far has been quite varied which means I’ve gained a variety of skills and lots of useful knowledge in different areas.

What do you like best about your job?

I enjoy the fast pace of the job, it keeps me on my toes and every day is different. Working with such a wide range of customers means I have to adapt to fit the needs of each customer. The team here is great and the variety in my role means I have to coordinate with everyone which is good fun!

What is your hidden talent?

I have a serious tea addiction and have nearly 50 different types of tea at home.